There will be a payment required prior to collection. You may pay by card by contacting the council offices during office hours, or through our Dog Wardens (some of whom carry card payment units). Your receipt number will enable you to collect your dog. A cheque or cash is acceptable on agreement at the kennels.
You should note:
- dogs which remain unclaimed will, after seven full days have elapsed, become the legal property of the council and will then be rehomed, if appropriate
- the council's policy is that dogs will only be released following payment of ALL known fees and charges
- veterinary treatment will be provided at the discretion of the council, but is generally restricted to primary care and the alleviation of suffering; owners will be invoiced separately
Stray dog collection and charges from 1 April 2022
Stray dog collection
Collection of dog during normal working hours: 8am to 5pm from Monday to Friday.
Out of hours at Reception Centre only:
- 5pm to 9.30pm Monday to Friday
- 8am to 9.30pm Saturday, Sunday and Bank Holidays
- no service Christmas Day, Boxing Day or New Year's Day
Stray dog collection fees
Fees for collecting a stray dog:
- statutory fee is £25
- administration fee is £48.25 (this includes the application of preventative treatment for worms, fleas and mange, if necessary)
- daily kennelling fee (or part thereof) is £16.00
Fees for dog returned to owner without being taken to kennels
Zero days in kennels and dog returned directly to owner:
- statutory fee of £25
- plus administration fee of £48.25
Total fee is £73.25
Fees for dog returned to owner after being taken to kennels
| Days in Kennels | Breakdown of Fees | Total Fee |
|---|---|---|
| Day 1 (or part thereof) | Statutory Fee £25 + Administration Fee £48.25 + Daily Kennelling Fee £16.00 | £89.25 |
| Day 2 | Statutory Fee £25 + Administration Fee £48.25 + Daily Kennelling Fee £32 | £105.25 |
| Day 3 |
Statutory Fee £25 + Administration Fee £48.25 + Daily Kennelling Fee £48.00 |
£121.25 |
| Day 4 | Statutory Fee £25 + Administration Fee £48.25 + Daily Kennelling Fee £64 | £137.25 |
| Day 5 | Statutory Fee £25 + Administration Fee £48.25 + Daily Kennelling Fee £80.00 | £153.25 |
| Day 6 | Statutory Fee £25 + Administration Fee £48.25 + Daily Kennelling Fee £96.00 | £169.25 |
| Day 7 | Statutory Fee £25 + Administration Fee £48.25 + Daily Kennelling Fee £112.00 | £185.25 |
| Day 8 | Statutory Fee £25 + Administration Fee £48.25 + Daily Kennelling Fee £128 | £201.25 |