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From April 2022 Dorset Council are required by the Department for Work and Pensions (DWP) to undertake full case reviews of selected Housing Benefit customers. Completing a full case review will ensure that we are holding the correct information about individual circumstances and maintaining accurate awards of benefit.
If your claim has been selected for review you will receive an email or letter from us asking you to complete the online form. The form will ask you to upload evidence to support your claim relating to your household income, capital and for anyone who is currently living with you. You will not be able to submit the form without uploading the relevant evidence.
Complete a full case review
Please complete this form only if you have received a letter or email asking you to do so.
The online review form must be completed within one month of receiving the email or letter directing you to the online form. If you do not respond to our letters, emails or telephone calls then your claim will be suspended and further Housing Benefit payments will not be made.
If you have any difficulties completing this form, please do not hesitate to contact us.